Getting Virtual Communication Right

Virtual communication allows us to communicate with people across the world in various ways. It can include videoconferencing tools including chat, voice calls, and online meeting platforms. These tools allow teams to remain connected, share information quickly, and improve their collaboration. They also allow companies to extend their reach and connect with a wider audience.

It is essential to have a written and established process for communicating for your team when working remotely. It should contain topics like the best time and method for scheduling meetings, response times expected and the best way to escalate urgent issues.

Additionally, a well-organized process will ensure that everyone on the team is in the same boat regarding the progress of the project, deadlines, and any other important updates. Meetings create a sense unity that creates positive working conditions.

Virtual Communication: Getting it Right

Communication in the online workplace can be a challenge particularly when certain forms of communication do not have non-verbal signals. For instance, text messaging and instant messaging don’t provide a clear understanding of tone and intention. It is easy to overlook the subtle clue that a statement is sarcastic, or take on an innocent meaning.

Group chats and meetings do not have the ability to convey hand gestures, which is an important aspect of communication. For instance, a thumbs up could mean approval or a raised hand may indicate asking an inquiry. It is vital to use tools that allow for a complete range of communication, so that your employees can find the best one for them.

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